CDAIO Playbook
All pillars

Enterprise Context Layer

Does our AI understand how our business works?

Models know the world, not your company. Shared definitions, relationships and rules turn generic answers into decisions you can act on.

ValueDataContextProcessGovernancePeople

Maturity

Key decisions

  • Extend BI semantic models or start an ontologyReuse what exists versus model the business properly
  • Document retrieval or structured knowledgeSpeed versus precision
  • Central or domain-owned definitionsConsistency versus ownership close to the work

Anti-patterns

  • Every agent team re-inventing what a customer is
  • Retrieval over documents as the entire strategy
  • Context with no owner and no versioning

Measure progress

  • Share of agents using shared definitions
  • Answer accuracy on business-critical questions
  • Time to connect a new agent to enterprise context

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Plays